Having trouble with UpUp?

    1. Get Google Pay

      Download the Google Pay app from Google Play.

    2. Connect your card and accept

      Open the UpUp app. Connect your card by clicking "Add to Google Wallet." Follow the instructions and accept the terms of service.

    3. Verify

      Once you’ve entered your card details, you’ll receive a one-time code.

      Enter the code to complete the connection as instructed.

  • By clicking Activate, you make the gift ready to use. You cannot redeem anything that has not been activated.

  • If your purchase is declined, you have likely tried to redeem an amount that exceeds the maximum value. The voucher specifies the maximum value. You might have forgotten to activate the gift, or there could be other rules you need to follow that haven’t been met (e.g., valid only in a specific store, valid only in a certain area, etc.).

  • The gift will automatically disappear once the validity period has expired.